TOURNAMENTSUITE
TOURNAMENTSUITE
Help CenterPlatform OverviewProducts, Roles, and How They Fit TogetherWhat Is Tournament SuiteCreate Your AccountQuick-Start: Your First TournamentCreate a ProjectProject DashboardProject Settings: General and AppearanceManage Team and RolesCircuits and SeasonsCreate a TournamentTournament Settings OverviewRegistration SettingsParticipant and Match RulesSet up tournament structure and formatsSeed and place participantsSchedule matchesPublish and Go LiveDuplicate a tournamentUse and manage tournament templatesManage RegistrationsCheck-InCustom FieldsExport ParticipantsMonitor and Control a Live TournamentApply Interventions to a MatchTrack and Resolve Issues During a Live EventHandle Officiating and Formal DisputesSet Up Streams and the Broadcast CenterSet Up Branding and SponsorsReview your project's financial activityConfigure prize pools and approve payoutsSet up your payout methodHold prize funds in escrowManage project communications from the hubCreate and send campaigns to participantsCreate and manage API keysReceive real-time event notifications with webhooksConnect Tournament Suite to a Discord serverManage Tournament Permissions and Staff AccessFile and Track Governance Cases With Your ProjectConfigure Wellness Settings for Your ProgramProjects, Workspaces, and Team ManagementTournament Creation, Settings, and StructuresLive Operations, Broadcast, Streams, and MediaGovernance, Support, Integrations, and Organization ControlsPublic Discovery and Viewer Experience

Configure Wellness Settings for Your Program

Enable check-ins, cooldown suggestions, break reminders, and guardian visibility to create a healthier competition environment for your participants.

Wellness settings give organizers controls that promote healthier competition habits, particularly for programs that include younger or guardian-linked participants. You can enable mood check-ins, cooldown suggestions after tough sessions, break reminder rules, guardian visibility into wellness signals, and a curated list of regional support resources — all configured per project. Once enabled, wellness activity is available in the Wellness dashboard so you can monitor alerts and compliance across your events.

Where to find it

Projects → [Your Project] → Settings → Wellness

(projects/[id]/settings/wellness)

Step by step

  1. Go to Settings → Wellness.
  2. Toggle on the wellness features your program requires.
  3. Configure break threshold rules for the break types your program uses.
  4. Add any regional support resources you want participants and guardians to see.
  5. Click Save.

Available wellness controls

SettingWhat it does
EnabledTurns wellness features on or off for the project. Other controls are inactive until this is on.
Check-insEnables periodic mood, fatigue, and focus self-reports from players during sessions.
Cooldown SuggestionsRecommends short breaks after difficult match sequences or loss streaks.
Guardian OverlayExposes wellness signals and playtime information to linked guardian accounts.
Break Threshold RulesA list of rules — one per break type (for example eye strain, hydration, physical, posture reset, post-loss cooldown) — each with a time window (per session, daily, weekly), a threshold in minutes that triggers a reminder, and an optional recommended break duration. These drive break reminders, not a hard session cutoff.
Regional Support ResourcesAdd or remove named crisis/support links (title + URL) that are shown to participants and guardians in your program's region.

Wellness settings do not include an enforced session-duration cap, an age-gating toggle, or organizer-contact-frequency limits — these are not part of the wellness configuration.

If your program serves minors, guardians link to a student account and can set their own playtime and spending controls, and can restrict a linked player's tournament participation, from the guardian dashboard. That is a separate feature from the wellness settings on this page — see your program's guardian and parental-controls documentation for details.

Monitoring wellness data

After enabling wellness features, navigate to Projects → [Your Project] → Wellness (projects/[id]/wellness/) to see a live wellness dashboard. It shows KPI cards for open alerts, at-risk users, and break compliance, plus a real-time feed of wellness alerts (each with a severity — info, warning, or critical — and a state: pending, acknowledged, in review, escalated, resolved, or dismissed). New alerts push to the dashboard automatically, and staff can acknowledge, escalate, or resolve each one directly from the feed.

Related pages reachable from the wellness workspace:

  • Wellness → Alerts (projects/[id]/wellness/alerts) — the full alert queue with filtering by severity and status, for triaging every open alert in one place.
  • Wellness → Analytics (projects/[id]/wellness/analytics) — aggregate metrics for a selected window (week, month, or quarter):
    • Active users and total sessions
    • Average session length
    • Break completion rate
    • Risk-level distribution across your player base (low, moderate, high, critical)
    • Adoption rate and content engagement rate
  • Wellness → Trends (projects/[id]/wellness/trends) — historical breakdowns of wellness activity by week, month, or quarter.
  • Wellness → Cohorts (projects/[id]/wellness/cohorts) — group players into cohorts to target and track wellness interventions.
  • Wellness → Experiments (projects/[id]/wellness/experiments) — configure and run experiments that test different break and intervention strategies.

Use this data to adjust your break thresholds or report outcomes to guardians and program stakeholders.

What happens next

  • Wellness rules take effect immediately after saving and apply to all participants in the project.
  • Participants receive in-platform prompts when a break threshold is reached, based on the rules you've configured.
  • Guardians linked to a participant can see that participant's wellness signals and playtime information if Guardian Overlay is enabled.

For managing who on your staff can adjust wellness settings, see Permissions and admins. For project-level team configuration, see Manage team and roles.

Was this helpful?

File and Track Governance Cases With Your Project

Use Governance → Appeals to open a case against the platform — a dispute, investigation, or compliance review — and track it through to a decision.

Projects, Workspaces, and Team Management

Projects are the top-level operating units in the organizer workspace. A project is where an organization groups its tournaments, staff access, branding, communications, financial settings, and long-term program controls.

On this page

Where to find itStep by stepAvailable wellness controlsMonitoring wellness dataWhat happens next