TOURNAMENTSUITE
TOURNAMENTSUITE
Help CenterPlatform OverviewProducts, Roles, and How They Fit TogetherWhat Is Tournament SuiteCreate Your AccountQuick-Start: Your First TournamentCreate a ProjectProject DashboardProject Settings: General and AppearanceManage Team and RolesCircuits and SeasonsCreate a TournamentTournament Settings OverviewRegistration SettingsParticipant and Match RulesSet up tournament structure and formatsSeed and place participantsSchedule matchesPublish and Go LiveDuplicate a tournamentUse and manage tournament templatesManage RegistrationsCheck-InCustom FieldsExport ParticipantsMonitor and Control a Live TournamentApply Interventions to a MatchTrack and Resolve Issues During a Live EventHandle Officiating and Formal DisputesSet Up Streams and the Broadcast CenterSet Up Branding and SponsorsReview your project's financial activityConfigure prize pools and approve payoutsSet up your payout methodHold prize funds in escrowManage project communications from the hubCreate and send campaigns to participantsCreate and manage API keysReceive real-time event notifications with webhooksConnect Tournament Suite to a Discord serverManage Tournament Permissions and Staff AccessFile and Track Governance Cases With Your ProjectConfigure Wellness Settings for Your ProgramProjects, Workspaces, and Team ManagementTournament Creation, Settings, and StructuresLive Operations, Broadcast, Streams, and MediaGovernance, Support, Integrations, and Organization ControlsPublic Discovery and Viewer Experience

Help Center

Step-by-step guides for organizers running tournaments on Tournament Suite.

This help center covers the full workflow for organizers: from setting up your first project to running live events, managing participants, and disbursing prizes.

Understanding Tournament Suite

New to the platform, or explaining it to someone who isn't? Start with how the product fits together.

  • Platform overview
  • Products, roles, and how they fit together

Getting Started

New to Tournament Suite? Start here.

  • What is Tournament Suite?
  • Create your account
  • Quick start: your first tournament

Projects

Projects are the top-level container for your tournaments, team, and settings.

  • Create a project
  • Project dashboard
  • Project settings: general and appearance
  • Manage team and roles
  • Circuits and seasons

Projects can also configure paid game-server rentals — pricing, per-game availability, usage, and grants — for CS2 and other supported titles, and set up configurable matchmaking queues so players can find balanced matches outside of tournament brackets.

Tournaments

Create and configure individual tournaments within your project.

  • Create a tournament
  • Tournament settings overview
  • Registration settings
  • Participant and match rules
  • Tournament structure and formats
  • Seeding and placement
  • Schedule matches
  • Publish and go live
  • Duplicate a tournament
  • Tournament templates

Participants

Manage who joins your tournament and how they get in.

  • Manage registrations
  • Check-in
  • Custom fields
  • Export participants

Matches and Live Operations

Control your event in real time on competition day.

  • Live operations overview
  • Match interventions
  • Issue management
  • Officiating and disputes
  • Support tickets and live chat

Broadcast and Streams

Coordinate production and manage your event's public presentation.

  • Streams and broadcast center
  • Branding and sponsors

Financials

Configure prizes, set up payouts, and track revenue.

  • Financial overview
  • Prizes and payouts
  • Payout setup
  • Escrow

Communication

Send announcements, reminders, and updates to your participants.

  • Communication hub
  • Campaigns

Developer and Integrations

Connect Tournament Suite to your own systems and tools.

  • API keys
  • Webhooks
  • Discord integration

Governance and Trust

Manage staff permissions, handle appeals, and configure wellness policies.

  • Permissions and admins
  • Appeals
  • Wellness settings
  • Support tickets and live chat

Tournament Suite also publishes a public status page showing current service health and any active incidents, so organizers and participants always have a way to check whether a problem is on the platform side.

Organizer Workspace

Deeper, narrative guides that walk through how the organizer workspace fits together end to end.

  • Projects, workspaces, and team management
  • Tournament creation, settings, and structures
  • Live operations, broadcast, streams, and media
  • Governance, support, integrations, and organization controls

Player Experience

How players, teams, and public visitors discover and follow competition on the platform.

  • Public discovery and viewer experience

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Platform Overview

Tournament Suite is a connected platform for running competitive programs from planning to live execution to post-event reporting.

On this page

Understanding Tournament SuiteGetting StartedProjectsTournamentsParticipantsMatches and Live OperationsBroadcast and StreamsFinancialsCommunicationDeveloper and IntegrationsGovernance and TrustOrganizer WorkspacePlayer Experience